Quality engineering

Tests your team will actually keep

Testing work for a product that already has users and cannot afford a bad Friday. We build the suite, the harness and the merge gate, then hand all of it to your team.

  • Fixed scope
  • Runs in your CI
  • Flake budget enforced
  • 30-day warranty

Coverage is not the goal

Most teams who call us are not short of tests. They are short of a suite anyone believes. The build goes red, someone reruns it, it goes green, and the release ships on a hunch. At that point the suite has stopped being a safety net and become a tax, and every test added makes the tax bigger. The work is to reverse that: to get a suite where a red build is news and a green build is permission to ship.

So we do not sell coverage. A percentage records that a line executed while a test was running, not that anything would have failed had the line been wrong. We judge a suite by whether it catches faults we inject on purpose and whether it would have caught your last ten incidents. The same scepticism applies to generated tests: they are strong on the happy path and prone to asserting whatever the code does today, bugs included. No test is accepted here until it has been seen failing against broken code for the right reason.

Constraints that shape Software QA & Testing work, what each forces, and how the studio responds
What is true of this workWhat it forcesWhat we do about it
The product changes under the testsTests coupled to structure breakLocate by role, not selector
Production data cannot enter stagingNo realistic fixtures by copyingGenerators and masked subsets
The gate must stay fastSlow suites get routed aroundBlocking suite budgeted under ten minutes
A red build blocks everyoneFlakes teach the team to rerunQuarantine with owner and deadline
AI output differs every runExact-match assertions fail constantlyGraded rubrics with tolerance bands

In scope

  • Test suite written into your repository
  • CI harness, ephemeral environments, seeded data
  • Load, soak and fault-injection runs
  • Merge gate policy and handover

Not in scope

  • Fixing the defects the suite finds
  • Ongoing on-call and release babysitting
  • Rebuilding the systems under test

Handled by

What we build

01

Unit and integration

The layer that buys the most confidence per second of runtime. Dense logic tested directly, real databases and queues in containers rather than mocks, fixtures versioned so any run reproduces anywhere.

Containerised test suite
02

End-to-end journeys

A deliberately short list: signing up, paying, the path where money moves. Elements located by role and label, not CSS position, run against a fresh environment per pull request.

Pinned journey set
03

API and contract tests

Schema-driven checks generated from your OpenAPI definition, plus consumer-driven contracts so a provider deploy cannot silently break a client. One question answered before release: can this version deploy safely?

Published consumer contracts
04

Load, soak and failure

Thresholds taken from the latency and error budget you actually promise, then a spike above it and a soak long enough to expose leaks. Dependencies slowed and killed on purpose.

Load and soak scripts
05

Test data and environments

Fixtures that keep referential integrity across related tables, seeded deterministically so a failure reproduces, and masked where a record must come from production. Every database dies with its run.

Masked data generators
06

Evaluation suites for AI features

Quality that varies run to run needs a baseline, not an assertion. We freeze a graded example set, have your domain experts settle the disputed cases, and fail on score drift.

Graded example set

How the work runs

  1. 01Week 1

    Risk and failure map

    We start from your incident log, support tickets and commit history, not your feature list. Every area is scored on blast radius and change frequency, and that ranking decides what gets tested first.

    You getRanked risk map with coverage targets

  2. 02Weeks 2–3

    Harness first

    Before the suite exists we build the machinery it needs: runner, ephemeral environment, seeded data, parallel sharding and reporting your team can read without us. Three tests prove the pipeline before volume arrives.

    You getWorking harness in your pipeline

  3. 03Weeks 4–7

    Write, then break

    We work down the ranking, reproducing real defects from your history as failing tests first. Then we mutate the source, rerun against unchanged code to expose flakes, and cut dependencies mid-run.

    You getGreen suite plus mutation and flake report

  4. 04Weeks 8–9

    Gate and hand over

    We set the gate with you: which checks block, which only report, and who may override. It lands in branch protection, written down. Handover ends with your engineers triaging a deliberately broken build.

    You getWritten gate policy and runbook

What you are handed

  • Test suite living in your repository
  • Ephemeral test environment per pull request
  • Seeded fixtures and masked data generators
  • Published consumer contracts verified in CI
  • Load and soak scripts with thresholds
  • Mutation score baseline for critical modules
  • Flake dashboard and quarantine policy
  • Written policy for what blocks a merge
  • Runbook for triaging a red build

Typical stack

Browser and API

PlaywrightCypress where already adoptedSchemathesis against OpenAPIPact for consumer contractsWireMock and MSW stubs

Unit and data

pytest, Jest, VitestTestcontainersfactory_boy and FakerHypothesis property testsStryker and mutmut mutation

Load and resilience

k6Locust and GatlingToxiproxy fault injectionOpenTelemetry traces in testsGrafana for run history

Pipeline

GitHub Actions and GitLab CIDocker Compose and ephemeral namespacesJUnit XML and Allure reportingDiff coverage gatingaxe-core accessibility checks

The calls we make, and why

Should we automate everything, or keep manual testers?

Automate the regression, keep humans for exploration and judgement.

A scripted test only re-checks an expectation someone already wrote down; judging whether a screen makes sense stays human. The exception inside automation is generative — property-based tests and schema fuzzing reach cases nobody thought to write.

We’d choose otherwise whenthe product still changes shape weekly and every recorded test dies within a sprint.

How much of the suite should be end-to-end?

Fewer journeys than you want, only where failure costs money.

End-to-end tests are the slowest to run, the likeliest to flake, and the most expensive to keep alive through a redesign. A handful of pinned journeys — signup, payment, the path where data moves — earns its keep. The rest belongs lower down.

We’d choose otherwise whenyour system is mostly orchestration over third-party services, where unit tests prove almost nothing.

What should block a merge, and what should only warn?

Block on fast and deterministic; warn on everything else.

Unit, integration, contract verification, the pinned journeys, and coverage measured on the diff rather than a global percentage that punishes whoever touches an old file. Load, mutation and the full sweep run nightly. A gate people routinely override teaches everyone that red means nothing.

We’d choose otherwise whena warning has run clean for a fortnight — then it earns promotion to blocker.

Do we need contract tests, or is shared staging enough?

Contracts once you pass two services or one external consumer.

Integration on a shared environment becomes a queue: teams wait for a slot, failures are irreproducible, and nobody owns the breakage. Contracts move that check into each side’s own pipeline. They demand discipline in return — a contract nobody updates is a lie you now trust.

We’d choose otherwise whenyou ship one deployable to one client and staging genuinely reproduces production.

This fits if

  • Your release still depends on a manual regression pass
  • You have tests, but the team reruns red builds until green
  • You are moving to daily releases and the suite cannot keep up
  • A customer or auditor asks how you prove a release is safe
  • You shipped an AI feature and cannot tell whether it regressed

Look elsewhere if

  • Pre-product-market-fit, where the interface shifts weekly and tests die young
  • You want testers clicking through the app by hand indefinitely
  • You need a coverage number for an audit, not fewer escaped defects
EngagementFixed-scope engagement
Typical length5–10 weeks
How it startsSend your last ten production incidents and your CI config; we scope the suite from those.

Questions we get asked

What actually drives the cost of a testing engagement?

Environment and data setup, not the number of tests. If one journey needs a seeded tenant, a stubbed payment provider, a queue drained before the assertion and a nightly job triggered by hand, the harness is the expense — tests after it are cheap. A system that runs locally with one command costs a fraction.

Who owns the tests, and are we locked into your tools?

You own all of it, transferred outright on final payment and living in your repository from the first commit. Open-source runners, no proprietary scripting language, no test-management subscription holding your cases hostage. The genuine portability risks are hosted device grids and contract brokers; we name each at design time and say what running without it takes.

What happens when the suite goes red and it is not a real bug?

Every failure is classified within a day as defect, environment or flake. Flakes get quarantined with a named owner and a deadline rather than muted, and if the flake rate passes the budget we agree, fixing it takes priority over writing new tests. A suite the team has learned to ignore costs more than none.

How do you test a feature whose output changes every run?

Not with string comparison. We build a versioned set of graded examples, score them against a written rubric, and set thresholds as bands so ordinary variation does not fail the build while a genuine regression does. Around that core go deterministic checks: schema validity, tool-call correctness, refusal behaviour, cost and latency ceilings.

Do you keep our existing tests or start over?

We keep whatever earns its place, and you see the deletion list before anything goes. The triage is simple: which tests have ever caught a real defect, which fail for reasons unrelated to correctness, which assert nothing at all. Unit tests usually survive it. Recorded browser scripts coupled to markup are cheaper to rewrite.

Tell us the requirement.

Thirty minutes with the engineers who would build it. You leave with a scope, a timeline and a fixed price — or an honest no, and the reason why.